Terms of Service

1. Acceptance of Terms

By accessing and using the Skardu Essence website (skarduessence.com), you agree to comply with and be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Product Information & Purity

We strive to provide accurate descriptions of our Himalayan products. However, as our products are natural and wild-crafted (such as Shilajit, Honey, and Saffron), variations in color, texture, and consistency may occur. These are signs of authenticity and do not constitute product defects.

3. WhatsApp Ordering Process

Skardu Essence utilizes a manual checkout process via WhatsApp. By clicking "Proceed to Checkout," you will be redirected to our official WhatsApp business account.

• An order request via WhatsApp does not constitute a final sale until confirmed by our team.
• Payment details and shipping arrangements will be finalized during the WhatsApp conversation.
• We reserve the right to refuse any order request.

4. Pricing & Payment

All prices are listed in Pakistani Rupees (PKR). We reserve the right to change prices at any time without notice. Since we do not process payments directly on our website, you are responsible for ensuring the security of your payment through the methods agreed upon via WhatsApp.

5. Shipping & Delivery

Delivery times may vary based on your location and the seasonal availability of certain products. We are not responsible for delays caused by logistics providers or regional constraints in Gilgit-Baltistan.

6. Intellectual Property

All content on this site, including but not limited to the "Skardu Essence" name, logos, product descriptions, and original photography, is the property of Skardu Essence and is protected by copyright laws.

7. Limitation of Liability

Skardu Essence shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our products or website.